Refund Policy for Water Boy Did It

Last Updated: August 26, 2023

1. General

Thank you for your purchase with Water Boy Did It. We value our customers and want to ensure your satisfaction. This policy describes the conditions under which refunds will be given.

2. Returns

You have 30 calendar days to return an item from the date you received it. To be eligible for a return:

  • The item must be unused and in the same condition that you received it.
  • The item must be in the original packaging.
  • You need to have the receipt or proof of purchase.

3. Refunds

Once we receive your item, we will inspect it and notify you on the status of your refund after the inspection. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain number of days, depending on your card issuer’s policies.

4. Shipping

You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the original shipping cost will be deducted from your refund.

5. Non-Refundable Items

Certain items are non-refundable and non-exchangeable. These include:

  • Custom-made or personalized items.
  • Sale items.

6. Exchanges

If your item is defective or damaged, you can choose to exchange it for the same item. Please reach out to us within 15 days of receiving your product to initiate an exchange.

7. Contact Us

If you have any questions regarding our refund policy or about your return, please contact us at:

waterboydidit@gmail.com

(614) 812-3557